FAQs

You can search for books, DVDs, audiobooks, video games, and more using the online library catalogue, called TRACpac.  

Visit the library catalogue at tracpac.ab.ca and login using the barcode number from your library card and your PIN. 

Regular items may be renewed up to two times, as long as there are no holds on the items. Some exceptions may apply. Items may be renewed in person, by phone, or online.

No, patrons are not able to opt-out of Auto-Renewals

No, only items from participating libraries are eligible for Auto-Renewals. This includes items owned by Spruce Grove Public Library. 

Items that would be blocked from a manual renewal are also ineligible for Auto-Renewals. This includes items that have already used their maximum renewals, items that have a holds queue, and eContent items. 

Keep an eye on your account to make sure you know your due dates. 

Our system will trigger either an almost-overdue notice OR an Auto-Renewal notice, not both. If there are multiple items on your account that would trigger these emails, they should be combined into a single notice. 

Holds may be placed in person, by phone, or online.

By default, your PIN should be the last 4 digits of your phone number. 

If you are unsure of your PIN/Password, click the I forgot my password link in TRACpac, or give us a call.

You can fill out our form to request one or come into the library to apply for one!

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3 Weeks: Books, CDs, DVDs, Blu-Rays, Audiobooks, Kits
1 Week: Video Games, Magazines, Comics

Items brought in from other libraries may have different loan periods. Each library sets its own borrowing policies. 

$0.25/day: Books, CDs, Audiobooks, Kits, Magazines, Comics
$1.00/day: DVDs, Blu-Rays, Video Games

Yes! Both are available free of charge, no library card required. To use the computer without a library card, talk to the staff at the front desk. 

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Printing and photocopying are $0.25/page for black and white and $1.00/page for colour.

We offer exam administration for $20 per exam, plus any additional costs (printing, faxing, etc.) We do not offer in room supervision, but you are put in a room with a glass door.

Yes! Local faxing is $2 for the first page, $0.25 for each page after that. 

Long distance faxing is $3.50 for the first page, $0.25 for each page after that. 

We have 5 rooms that can be rented. Coffee and other supplies are available at additional cost. Call us at 780-963-5440 for details and to book your room. 

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